Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
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573-449-4171 | 1204 N College Ave Columbia, MO 65201

PRIVACY POLICY

PRIVACY POLICY

This privacy policy sets out how Walt's Service Inc. uses and protects any information that you give Walt's Service Inc. when you use this website. Walt's Service Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Walt's Service Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/01/2017. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

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Was driving from NY to LA when my Bus started dying on the highway. Lookup the nearest VW mechanic and come here. Walt is great! He took a look at my Bus, even though it was late and he was busy-and told me the last guy who rebuilt the engine screwed up. I trusted Walt to rebuild the engine, and he did it cheaper and quicker than the first mechanic, and much better! I now have 10-15mph higher top speed and it runs a lot smoother. Driving from MO to LA I went from losing 1qt/1000 miles to losing no oil! Superb job, honest guy, nobody knows more about air-cooled VWs than he.

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My daughter, a MU student, and her used 2007 high mileage Audi A4 broke down, the car was towed to Walt's. Walt called me the next day and went over his diagnostics and recommendations. He only recommended what needed to be done and did not recommend useless/costly repairs. When the car was complete, he called me with the final bill which was totally reasonable. He was timely and great to work with! I highly recommend this repair shop, it is so hard to find honest and qualified technicians and mechanics these days and Walt is truly one of the best I have ever worked with. I will definitely be back, thank you so much!

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I have an old (2001) high mileage (155k+) VW Golf, and I only take it to Walt's. The staff is friendly, honest, fair, and fairly quick with repairs. They give you options and explain the pros and cons of optional repairs. They keep my old Golf running well, with fair costs for repairs. I would (and have) recommended to anyone with a VW or similar German car.

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I had my MINI Cooper serviced here. These guys are great. They showed me everything about my car (as I know nothing about cars). The Baron MINI in Kansas City told me I needed new front and back brakes and rotors. After showing me how much brake pad I had left on the back brakes, the guy at Walt's said "that's nuts and these should last at least another year". They also did quality work and cost a couple hundred bucks less! I am very pleased!

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I would not take my car anywhere else. They are honest, friendly and work with you to make the best/most cost effective repair solutions.

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Great people and service. They went above and beyond in order to help me resolve a problem with my 2011 Audi S5. Definitely plan on going back.

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  • Call Us For Service: 573-449-4171